Privacy Policy
We respect your privacy and handle your information in line with the Australian Privacy Principles.
Information we collect
We collect information you provide when you place an order, register an account, request a quote or contact us — such as your name, delivery address, email, phone number and order details. For Dangerous Goods deliveries and high-value orders we may also collect identification for verification.
How we use it
- To process, dispatch and deliver your orders.
- To verify identity and prevent fraudulent transactions.
- To respond to enquiries and provide support.
- To send updates and offers, where you've opted in (you can unsubscribe any time).
Identification & compliance
To meet regulatory, safety and internal compliance requirements, we may request proof of identity (such as a driver's licence) and, where required, take a copy for verification. This information is handled securely and used solely for verification and compliance, in accordance with applicable privacy laws.
Sharing
We share information only as needed to fulfil your order — for example with couriers and payment processors. We do not sell your personal information.
Security & access
We take reasonable steps to protect your information from misuse, loss and unauthorised access. You may request access to, or correction of, the personal information we hold about you by contacting us.